Welcome to Hertford Optometry

Established since 1981, Hertford Optometry have a long standing reputation for providing comprehensive, world class eye care using the latest diagnostic technology alongside expert clinical knowledge to the people of Hertford and beyond.

Whether you’re attending for a routine eye examination, specialist contact lenses, or the management of complex eye conditions, our experienced team is committed to protecting your vision and maintaining your long-term eye health.

Our patient-centred approach means you’ll receive thorough assessments, clear explanations, and tailored treatment plans designed around your individual needs.

We also have a wide range of frames and specialised contact lenses on offer, so please feel free to get in touch to book your initial consultation today.

Our Services

Our comprehensive eye examination is a thorough assessment of your vision and overall eye health. As well as checking your prescription, we examine the internal and external structures of your eyes, comprehensively managing all areas of your eye health and visual needs. Regular eye examinations are essential for maintaining clear vision.

Our OCT (Optical Coherence Tomography) 3D scan provides a detailed, non-invasive image of the retina and the front structures of the eye. This advanced technology allows us to examine the layers of your retina and anterior segment in exceptional detail, helping to detect early signs of eye conditions such as glaucoma, macular degeneration, diabetic eye disease, and corneal abnormalities—often before symptoms develop.

The scan is quick, painless, and takes just a few minutes. Your optometrist will review the images with you, explain the findings, and recommend any further care if needed.

Our spectacle and contact lens dispensing appointment ensures your new eyewear provides the best possible vision, comfort, and fit. Our experienced dispensing team will help you choose frames and lenses that suit your prescription, lifestyle, and personal style, while advising on the latest lens options and coatings.

If you’re collecting contact lenses, we’ll ensure they fit correctly, provide guidance on their safe use and care, and answer any questions you may have. We always make sure you leave feeling confident and comfortable with your new eyewear.

Our therapeutic and complex contact lens fitting service is designed for patients with specialised eye conditions or more complex vision needs. During your appointment, our experienced practitioners will assess the health and shape of your eyes to recommend and fit the most appropriate contact lenses, including specialist designs for conditions such as keratoconus, irregular corneas, or following eye surgery.

We take precise measurements, assess the fit and comfort of your lenses, and provide expert guidance on lens handling, care, and ongoing management to ensure the best possible vision and comfort.

Our keratoconus management service provides ongoing care for patients with keratoconus, a condition that causes the cornea to become thinner and change shape. During your appointment, we will assess the health and stability of your eyes, monitor any changes to the cornea, and review your vision using advanced diagnostic technology.

Where appropriate, we will fit or assess specialist contact lenses, including scleral and rigid gas permeable lenses. We will also discuss your treatment options and work closely with your eye care team if further specialist care is required.

Our dry eye management service stands out by seeking to address the root cause of the condition rather than merely treating symptoms, using a brand new technology called ‘Rexon-Eye’.

Rexon-Eye is a non-invasive medical device that treats chronic dry eye disease using Quantum Molecular Resonance (QMR) technology. It works by delivering low-power, high-frequency electric fields through a mask worn over closed eyes to stimulate cellular metabolism and natural tissue regeneration. You can find out more about this cutting-edge technology here: https://rexoneye.com/rexon-eye/

During your initial consultation appointment, we will assess your tear film, eyelids, and the surface of your eyes using advanced diagnostic techniques to determine the severity and type of dry eye disease and, if suitable, may well advise you to undergo a course of treatments using the Rexon-Eye lasting a few short weeks, that can deliver up to two years relief from the symptoms of dry eye.

In certain circumstances, the treatment may not be appropriate. Alternative approaches such as heat mask treatments, lid expressions and eye drops may be recommended.

Our phone consultation service offers convenient access to professional eye care advice without the need to visit the practice. During your appointment, one of our optometrists or experienced team members will discuss your symptoms, answer any questions and advise on the most appropriate course of action.

Where necessary, we may recommend an in-practice examination, arrange a follow-up appointment, or refer you to the appropriate eye care service to ensure you receive the care you need.

Cancellation Policy

If you are unable to attend your appointment with us, can we politely ask that you give at least 48 hours notice prior to the scheduled appointment time. This should allow us ample time to reallocate the appointment to a patient on our waiting list.

Where advanced notice is not given, or a patient fails to attend an appointment without adequate warning, we reserve the right to place the appointment charge to your account with us; to be paid in full before making your next booking. This will be assessed on a case-by-case basis, as we appreciate that advanced warning may not always be possible.

Patients who fail to give sufficient notice or attend appointments on multiple occasions may be refused the right to book without first paying for the appointment in advance.

Thank you so much for your understanding.
Hertford Optometry